Carrollton, Texas

 Sam Pack's Five Star Ford (Located at I-35E and Crosby Road in Carrollton,Texas) comprises more than 16 acres and employs approximately 200 local sales, service and administrative personnel. Sam Pack purchased the dealership in 1980 and the dealership has shown significant growth each and every year since. 

 Mr. Pack, Time Magazine's "Quality Dealer of the Year" for his exceptionally high customer satisfaction standards, also earned Ford's "Distinguished Achievement Award" which is the highest Ford Division honor. The Metrocrest Chamber of Commerce made Mr. Pack Citizen Of The Year and, more recently, The Carrollton / Farmers Branch Rotary Club recognized Mr. Pack as their Man of the Year. 

 The dealership has been bestowed the highest honor for customer satisfaction and owner loyalty at Ford Motor Company, The NACE Award (three years in a row) and for over 20+ years has been in the Top Twenty Club as well as being named a "Top 500 Dealer" by Ward's Dealer Magazine. The pinnacle of the dealership came with the crowning glory of receiving the highest award Ford Motor Company can give to any franchised dealer for customer and corporate satisfaction, The President's Award. Additionally, for the past four years Five Star has won an accolade only a few dealerships in the United States win each year and that is Ford's Triple Crown Award.  This recognizes #1 achievement in all three divisions (Sales, Service and, Parts).  In order to get the big picture, in 2007 only 20 Ford dealers nationally (out of 4600) will be able to take this recognition home.  In 2009 fewer than that number qualified. We welcome you to come see for yourself what Ford Motor Company sees in Sam Pack's Five Star Ford of Carrollton. Without question the #1 retail sales Ford dealership in Dallas, Texas for the past 4+ years and always #1 in Customer Satisfaction.

 
The highest award Ford Motor Company can bestow upon any of it's franchised dealers is the President's Award.   No other Sales or Service recgonition means more to a Ford Dealer and Five Star Ford of Carrollton is proud to say we own that distinction.  The award is presented for customer and corporate satisfaction and only 15 dealers in any one Ford Region can win.


                                                 
BLUE OVAL CERTIFIED is this dealership's commitment to the highest possible standards of customer satisfaction and that is because we earned it not because we were "given" it.  Dealership employees are proud to be essential team members and each contributes their own style to make your visit with us refreshing and satisfying.


  
Sam Pack's Five Star Ford is a member of Ford Motor Company's TOP 100 CLUB.  These are the top 100 Ford dealers across the Nation out of approximately 4600 dealerships and are ranked for their performance in Sales, Service and Parts.  We are extremely proud to be part of this distinctive group of select dealerships.


                                                                           
Once a year Time Magazine honors one dealer principal in the United States (out of approximately 26,000 total which includes all makes) for exceptional and exemplary abilities to satisfy their customers, community and franchise partners.  This is by far the highest honor available in the auto industry today and Sam Pack was awarded this distinguished recognition in 1988. Since that time, Mr. Pack has continued to operate with the same strict standards for continued growth and customer satisfaction that earned him the recognition then.  


 
In 1990, Mr. Pack was recognized by the Metrocrest Chamber of Commerce as their Citizen Of The Year.  To acknowledge one individual out of several cities in the Dallas area because of retail, employment and community efforts is certainly a huge honor and Mr. Pack is extremely grateful.


                                                                                   
For progressive management, sound merchandising practices and high quality standards of service, Five Star Ford of Carrollton has won the Distinguished Achievement Award 4 years in a row. 


                                                                                 
In 2005, Sam Pack was tremendously honored by the Carrollton-Farmers Branch, Texas Rotary Club with the recognition of being their "Man Of The Year".  The award ceramony, which was attended by local dignitaries as well as Ford Motor Company executives and local merchants, has been one of the biggest highlights in Mr. Packs 25+ years in retail.   

We'll, you get the idea.  There are over 100 other corporate awards, recognitions, honors and community service accolades that Five Star Ford has won since Sam Pack has taken charge of the dealership.  If you really want to see what all the fuss is about, why not stop in and have a look for yourself.  Take a walk around. Talk with some of our knowledgeable sales or service consultants or just have a cup of coffee and observe.  You are always welcome.